Privacy Policy

Effective Date: March 2024

This Privacy Policy outlines how Splendid Translations (referred to as "we," "our," or "us") collects, uses, shares, and protects personal information obtained through our translation services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable Belgian data protection laws.

Information We Collect:

• Personal Information: We may collect personal information such as your name, contact details (email address, phone number), postal address, and any other information necessary for providing translation services.
• Translation Content: We may collect documents or content you submit for translation, which may contain personal information.
• Usage Data: We may collect information about how you interact with our website or services, such as your IP address, browser type, and pages visited.

Use of Information:

• Providing Translation Services: We use the information collected to fulfil your translation requests and communicate with you regarding your projects.
• Improving Our Services: We may use aggregated data to analyze trends and improve the quality of our translation services.
• Communication: We may use your contact information to send you updates on our services. You can opt out of receiving such communications at any time.

Data Sharing and Disclosure:

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our translation services. These providers are bound by confidentiality agreements and are only authorized to use your information for specified purposes.
• Legal Compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security:

• We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
• Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
• Retention Policy: Your translated documents will be retained for no longer as strictly required, with a maximum limit of 60 calendar days.

Your Rights:

• You have the right to request deletion of your personal information.
• To exercise your rights or inquire about our privacy practices, please contact us using the information below.

Changes to This Privacy Policy:

• We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting on our website.

Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@splendidtanslations.com

By using our services, you consent to collecting and using your personal information as described in this Privacy Policy.